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Fulfillment & Customer Service Specialist

About the Job

We’re looking for an enthusiastic, hard-working, knowledgeable, and outgoing individual living in the Bay Area to help support and grow our business!

You’ll be a crucial component of our small San Francisco-based team as we take the next steps to expand our operations.

Working for a small team, you’ll have an immediate impact on managing our inventory and fulfillment, both receiving and shipping product and optimizing operational flows.

Additionally, you will have the opportunity to work directly with customers via email, chat, phone, and other social mediums to serve our community, and provide an extraordinary level of support to ensure that all our customers have a fantastic end-to-end experience.


This is a paid contract-to-hire part-time position. Assuming the trial period goes well, an offer may be extended.

Please note that this is a part-time position (15 hours per week) for now, with the possibility of transitioning into a full-time role in the future depending on performance and business need.

This is an entry-level position with a strong growth potential. We’re looking for hungry learners who are detail-oriented, scrappy, creative problem-solvers with strong written & verbal skills.

Additionally, we’re looking for candidates who are entrepreneurial-minded, and has a strong work ethic and sound judgment.


Education level - University

Highly detail-oriented and organized

Enjoys helping others and building long-term relationships

Able to self-prioritize and juggle multiple tasks

Self-motivated with a strong work ethic

Strong writing skills and customer service experience is a plus!

Must be local to San Francisco Area

Pay & Benefits

$300 / week, 15 hours per week


To apply, shoot us an email (hi@urbanedcsupply.com) and tell us about yourself!

Next Gear Drop: 9/26 at 12PM PT

or 4 interest-free payments of $ 0