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Kover Return Assurance Policy

ABOUT KOVER RETURN ASSURANCE

Get peace of mind while purchasing final sale items when you add Kover Return Assurance.

You’ll have the option to return eligible final sale (Last Call) items for a refund by adding Return Assurance at checkout. We’ll calculate the cost based on all eligible items in your cart. Some exclusions will apply.

All standard return policies apply to eligible item(s).The item(s) must be new, unused, in the same condition in which you received them, and in the original packaging with tags attached. The original packaging must be unopened with all its original contents included, with no visible signs of wear and tear on the items, and its packaging. For example, if you ship back a knife with signs of wear on the clip, Kover will not be able to accept the item.

Returns must be initiated within 30 days of the item shipment date. To initiate a return, please follow the instructions provided in your Kover confirmation email and submit your return here: https://kover.ai/return/portal

Kover will provide a prepaid return shipping label. Kover is unable to offer free shipping on eligible item(s) returned and will deduct a standard $5 return shipping fee from your refund when processing the return.

Return Assurance is currently only offered on orders shipping to addresses in the United States. Please note, the cost of the Return Assurance is nonrefundable.

If you have any questions, please feel free to reach out to Kover at return@kover.ai.