We offer free USPS First Class Mail shipping on any order $100 and above within the United States. :) You can specify your shipping preference during checkout. We ship via USPS or UPS from our warehouse located in the historic Dogpatch neighborhood of San Francisco, California.
We ship anywhere in the world using either USPS or DHL Express.
Please be aware of your own local laws! We are not responsible for any loss due to confiscated packages by customs in your country. Prior to purchasing, please do your own research on customs, prohibited items, restrictions and limited delivery locations via your shipping method. You can also refer to our Terms of Service for more information.
Also, international customers are responsible for all additional customs/brokerage charges. Please note that we cannot under declare the value of the packages or mark them as anything but merchandise. The value on customs forms will match the amount on your invoice.
You can use our handy Tracking Portal to see the latest updates with your package.
Please note that once your order leaves our warehouse, we can not change or modify your order. If you encounter any issues with your shipment such as delays, you should contact your shipping vendor directly. Unfortunately, we have absolutely no control over your package delivery once it's in the hands of shipping vendors.
We do not ship on Saturdays, Sundays, or federal US holidays.